Last updated: October 24, 2026
This policy covers FireCardManager and FireCardManager TCG Edition (the “Software”), and the firecardmanager.com website, operated by FireCardManager (“we,” “us”). It explains what information we collect, what stays on your own computer, and how to reach us with questions.
Information we collect
- Purchases. When you buy a license, payment is processed directly by Stripe. We receive your name, email, and purchase/license status from Stripe – we do not receive or store your full card number.
- License activation. To activate and validate your license, the Software sends a hardware ID generated from your computer and your license key to our license server, which checks it and returns an expiration date.
- Bug reports / support requests. If you choose to submit a bug report from inside the app, whatever you type (description, steps, and any details you include) is sent to our support server so we can investigate and follow up.
- Standard server logs. Like virtually any hosted website, our web host keeps basic technical logs (IP address, browser type, pages requested) for security and troubleshooting. We don’t use these for advertising.
Information that stays on your computer
The Software stores its settings in a local file encrypted with Windows’ own Data Protection API (DPAPI), which only your Windows user account can decrypt. This includes:
- Your own API keys for any pricing/identification services you choose to connect (Google Gemini, Perplexity, PriceCharting) – these are used directly by the app to call those services from your computer. We never see or store them.
- Your card inventory, photos, scans, pricing notes, and storage-box organization – kept in your local app database, not uploaded to us.
Connecting your eBay account
FireCardManager uses one shared eBay developer application (registered by us) so that you can connect your own eBay seller account without needing an eBay developer account yourself. When you click “Connect your eBay account,” you sign in directly with eBay and approve access; we never see or store your eBay password. The resulting connection token is unique to your account and stored locally on your computer (DPAPI-encrypted), the same as your other settings. When you list items, check sold prices, or manage business policies, the Software talks directly from your computer to eBay’s servers – your eBay inventory and sales data is not routed through or stored on our servers.
Third-party services you choose to use
Certain features only work if you connect a third-party service with your own account or API key. When you use them, your data is subject to that provider’s own privacy policy, not just ours:
- Google Gemini (card identification)
- Perplexity (price research)
- PriceCharting (price guide data)
- eBay (listing and sales)
- Stripe (payment processing for your license)
We only send these services the specific requests needed for the feature you’re using – for example, a card photo to Gemini when you ask it to identify a card.
What we don’t do
- We don’t sell your personal data.
- We don’t run advertising trackers inside the desktop app.
- We don’t access your card inventory or eBay data remotely – it’s not sent to us unless you include it yourself in a bug report.
Data retention
License and hardware-ID records are kept while your license is active, to support activation and renewals. Bug reports are kept until resolved. Anything stored locally on your computer (API keys, inventory, your eBay connection) stays there until you delete it yourself or uninstall the Software.
Your choices
- You can remove any saved API key or disconnect your eBay account at any time from the app’s Settings window.
- You can also revoke the app’s access directly from your eBay account settings.
- To request deletion of your license or support records from our servers, email us at support@firecardmanager.com.
Children’s privacy
FireCardManager is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as the Software changes. We’ll update the “Last updated” date above when we do.
Contact us
Questions about this policy or your data? Email support@firecardmanager.com.
