How Can We Help?
My card listings aren’t uploading. What should I do?
Work through these checks in order:
- Is the card ready? The Bulk Lister greys out cards that have no photo, aren’t identified, have no price, or are already sold. Fix them in the Card Editor and send them to the Bulk Lister again.
- Is eBay connected? Open Configuration > eBay > Account. If the connection has expired, click Reconnect and sign in to eBay again.
- Is your Ship From location saved? In Configuration > eBay > Ship From, enter your ZIP code and click Save location to eBay.
- Does the shipping profile fit the cards? Slabs can’t be listed with an envelope profile. Pick a box or rigid mailer profile for graded cards.
- Slabs & Singles listings: check that your account is signed in under Configuration > Slabs & Singles.
- Shopify or Whatnot CSVs: make sure your photo web address is filled in and the image files are uploaded to your own host before you import the CSV.
Still stuck? Note the message FireCardManagerTCG showed and contact support.
